â Investigate historical data for each debt or bill.
â Find and contact clients to ask about their overdue payments.
â Take actions to encourage timely debt payments.
â Process payments and refunds.
â Resolve billing and customer credit issues.
â Update account status records and collection efforts.
â Report on collection activity and accounts receivable status.
â Proven experience as a Collection Specialist or similar role.
â Knowledge of billing procedures and collection techniques (e.g. skip tracing).
â Familiarity with laws related to debt collection.
â Working knowledge of MS Office and databases.
â Comfortable working with targets.
â Patience and ability to manage stress.
â Excellent communication skills (written and oral).
â Skilled in negotiation.
â Problem-solving skills.
Salary: INR 2,25,000 - 3,50,000 PA.
Industry:Banking / Financial Services / Broking
Functional Area:Financial Services, Banking, Investments, Insurance
Role Category:Card Products
Desired Candidate Profile
Manpower Mining India Pvt Ltd
Recruiter Name:Anjali Kulshrestha
Contact Company:Manpower Mining India Pvt Ltd